Privacy Policy
This notice sets out the information Spinland Casino may gather about you, the reasons we handle it, and the choices you hold over your own records.
This notice sets out the information Spinland Casino may gather about you, the reasons we handle it, and the choices you hold over your own records.
Information we may collect
To open and run your account we may record identity and contact details, payment references, gameplay history, and the messages you exchange with our support team.
We also capture technical details such as device type, browser, and connection data, alongside signals that help us detect fraud and keep the platform secure.
How your information is used
Your data lets us verify your identity, process transactions, meet our licensing duties under the UKGC and MGA, and answer the questions you send us.
We study anonymised, combined statistics to improve our games and services. Promotional emails are entirely optional and can be switched off whenever you wish.
Sharing and safeguards
Spinland Casino shares information only with vetted payment partners, regulators, and service providers who are bound by strict confidentiality and security obligations.
We protect stored records with encryption and access controls, and we never sell your personal information to unrelated third parties.
Retention and your rights
We keep records only for as long as licensing, anti-money-laundering, and operational requirements demand, after which they are securely erased or anonymised.
Under UK and EU data-protection law you may request access to your data, ask for corrections, or seek deletion. We may need to confirm your identity before acting on any request.
Where to find help
- Data Protection Officer via the privacy contact form in the help centre
- Spinland Casino customer support chat available inside your account
- Information Commissioner's Office (ICO) for unresolved data concerns in the UK
This summary is provided for information only. Your actual rights and our obligations are determined by applicable law, our operating licences, and the records we hold.